Sign-in and account help
If you cannot sign in, first check that you are using the email connected to your Isle account and try the password reset option in the app.
Isle Support
How can we help?
Tell us what is happening and we’ll help you get back to your work.
Email supportOr write to support@byisle.com
Using Isle
Get help with workspaces, notes, files, AI features, syncing, or anything that does not behave as expected.
Your data and privacy
Review how Isle handles your information or contact us about a privacy request.
Read the Privacy PolicyReport a safety issue
Report objectionable content, abusive behaviour, or a security concern by emailing us with the relevant details.
Send a reportBefore you contact us
Three quick checks
- 1Confirm you have a reliable internet connection and reopen Isle.
- 2Check that you are running the latest version available for your device.
- 3Include your device, software version, and what you expected to happen in your message.
Still need help?
We’re here.
Send us a message and include any screenshots that help explain the issue.